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That’s winocasino why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. The casino’s 24/7 customer support is available via live chat or email to assist players at any time. No-deposit bonuses present a unique chance to dive into the thrilling world of online casino gaming without any initial financial commitment.
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You are only allowed to participate if you are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher). Please do not hesitate to contact us if you run into any issues with this or any other casino in the future. Due to the aforementioned reasons, this complaint will now be rejected. The maximum allowed bet for wagering the bonus is 2 EUR.
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- If a casino does not enforce its own territorial restrictions or provide clear warnings for max bet violations, it is misleading and unfair to then use those same terms to void player winnings.
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The initial deposit must be wagered at least once before withdrawal. I will mark the complaint as “unresolved” in our system. Since the casino operates without a valid license and doesn’t refer to any ADR service, there is no gaming authority to turn to. I have tried to contact the casino repeatedly but had no success. I would now like to ask Wino Casino for their help in resolving this complaint.
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I also don’t understand how the big manufacturers can cooperate with these incredibly bad casinos. Both are the same garbage casinos. I saw that you abandoned your complaint against this casino. Block access to gambling platforms and limit temptation. Such unclear terms may allow the casino to suspend accounts from restricted regions or leave the market without prior notice.
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If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. We would like to know why the player’s account was closed and what we can do to help resolve this issue. The Complaints Team had attempted to resolve the issue by contacting the casino for clarification on the account closure and sought cooperation to address the complaint. WinoBet Casino features well-known software providers with a strong reputation for delivering secure and legitimate online gambling experiences.
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